Terms of Service

Effective September 15, 2026

These terms are an agreement between you and Atlas Holding Group (“we”, “us”), which provides Sently. By creating an account or using Sently, you agree to them. If you use Sently for a business, you agree on behalf of that business and confirm you can bind it.

1. The service

Sently is an email marketing service: it stores your lists, sends your campaigns, reports on them, and can draft newsletters with AI for you to review. The service is still growing, and features may change.

2. Your account

• You must be at least 18 and give accurate information, including your business postal address.
• Keep your password secure. You are responsible for what happens under your account.
• New accounts have sending limits until we approve them, and we may decline to approve an account.

3. Acceptable use

You must follow our Acceptable Use Policy, which is part of these terms. In short: only email people who asked to hear from you, make unsubscribing easy, keep bounces and complaints low, and follow the law. Because every account shares sending infrastructure, we enforce it strictly.

4. Your content and your subscribers

• You own your lists, campaigns and other content. You give us permission to store, process and send it as needed to provide Sently.
• You are responsible for your content and for having the right to email everyone on your lists, including their consent.
• Our Privacy Policy explains how we handle personal information.

5. AI-drafted content

AI drafts can be wrong, incomplete or out of date, and sources they cite can be misread. We don’t guarantee that any draft is accurate. You decide what is sent, including when you turn on automatic sending, and you are responsible for it.

6. Plans and fees

Plans have limits on subscribers and monthly sends. Paid plans are billed at the price agreed with you in writing or shown when you subscribe. Unless we agree otherwise, fees are not refundable.

7. Suspension and termination

• We may hold sends, suspend or close your account, with or without notice, if you break these terms, if your sending puts the service or other customers at risk, or if the law requires it.
• You may stop using Sently and ask us to close your account at any time.
• After closure we delete your data as described in the Privacy Policy, so export anything you want to keep first.

8. Other services

Sently relies on hosting, database, email delivery and AI providers. Their outages or decisions, such as an inbox provider filtering mail, are outside our control, and we can’t guarantee that any email reaches an inbox.

9. Disclaimers

Sently is provided “as is” and “as available”. To the extent the law allows, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement, and we don’t promise the service will be uninterrupted or error-free.

10. Limitation of liability

To the extent the law allows, we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data. Our total liability for any claim relating to Sently is limited to the greater of the amount you paid us in the 12 months before the claim arose, or $100.

11. Indemnity

You will defend and indemnify Atlas Holding Group against claims arising from your content, your lists, your emails, or your breach of these terms or the law.

12. Governing law

These terms are governed by the laws of the State of Delaware, without regard to its conflict-of-law rules, and disputes will be resolved in the state or federal courts located there.

13. Changes to these terms

We may update these terms. If a change matters, we will tell account holders by email before it takes effect, and continuing to use Sently after that means you accept it.

14. Contact

Questions about these terms go to chris@c2mktgsolutions.com.